Thanks to the wonderful support from all our customers, Captivations has substantially increased over the last 12 months. During that time we have worked to ensure that we continue to provide quality products at great prices – delivered on time!
We pride ourselves on our ability to meet your delivery times but to make sure you continue to get your orders on time in 2012, we need your help. We need to know when you are likely to place an order next year so that we can book production time.
For example, if your registration days are February 4 and February 11 in 2012, you are likely to place an order on Monday 13 February. You know your registration dates so reserve production space now so that you won’t be disappointed. This will ensure short delivery times of four to five weeks from date of order. We only need order estimates now.
You can decide order quantities with your 2012 order (after registration) – all we want to do is reserve production space so that we can give you the quality service and speedy delivery that you expect.
Please email Captivations or call your account manager to start the process. We’ll work out when we need to allocate the time/space to process your order. That’s all you need to do until you place the order next year.
Thank you for your support and we look forward to booking your order space for 2012.
Sorry to use a pun but sock orders really were our Achilles heel these past 12 months. Production lead times got out to eight weeks.
Socks are not costly and won’t kill your cash flow so please start thinking about your sock orders now. If you place your sock orders before Christmas, you’ll get your sock orders in time for your season. This will prevent delays of orders received in January that will be delivered in March (given the 8-week lead time that is happening for socks).
Call free from anywhere in Australia 1300 734 708 or 07 3292 3292 to discuss your sock order and get things moving.
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