Our Story
Captivations was established in 1980 in Queensland, Australia. As the name suggests the company supplies caps, but requests from satisfied customers over the years has led me to diversify the range into many different product areas. This diversification has resulted in Captivations being able to supply high quality Sports Uniforms, Polo Shirts, Sports Bags, Sports Drink Bottles and heaps more for Clubs, Businesses and Schools throughout Australia.
I have owned and operated the business for nearly 15 years. Captivations is situated just outside of Palmwoods a town in the hinterland of the Sunshine Coast, Queensland. The main factory, showroom and offices are situated next to my home on a few acres south of town. I enjoy it immensely and find it most satisfying. I have strived to improve my range of products constantly both in selection and quality.
I haven't set out to author a mission statement as such but all of my dealings are made with a few "Golden Rules" which I strive to live up to all of the time.
They are.....
* To provide a good quality product at an affordable price all of the time.
* To ensure that all products are checked and found to be 100% free of defects before despatch.
* To deliver on time.
* To treat all customers with the utmost respect all of the time.
* To back up our 100% money back guarantee or replacement all of the time.
However, I am after all only human and as such can secum to the associated frailties that reside within the human condition. I therefore would ask you that if I did fall down with my golden rules that you as a customer would let me know.
Thanks for taking time to look at my site and don't hesitate to contact me if you have any queries.
Bruce Symons
